FAQ


Who is ING?
We are a global bank with presence in more than 40 countries, serving more than 38.4 million customers worldwide. Globally known as a pioneer in branchless banking, we have been operating in the Philippines since 1990 and have a universal banking license that lets us offer retail and wholesale banking services in the country.

What is the interest rate?
ING Save lets you earn more interest than any other local savings account.
    • Enjoy an interest rate of 2.5% p.a. for any available daily balance of PHP 20M or below.
    • Earn a 1% gross p.a. for any available daily balance above PHP 20M.
All the rates are subject to 20% withholding tax.

Interest rates may change depending on market conditions. We let our customers know when there are changes in our interest rates.

To see if you can get special rates and grow your savings faster, you can check out ing.com.ph/promos.

How do I deposit funds to my ING Save Account?
There are two ways to deposit funds to your ING Save Account.

Deposit a check by going to your dashboard and tapping Deposit.
Transfer funds from other banks or e-wallets using InstaPay or PESONet.

Is there any fee for money transfers?
We do not charge any fee for money transfer from ING to other accounts. However, some banks may charge you fees for transferring money from the bank to ING.

Want more info? Check this out: https://ing.com.ph/support/faq/transfer-money

Is my money safe?
Your money is safe with us. We are a universal bank supervised by the Bangko Sentral ng Pilipinas (BSP) and a member of the Philippine Deposit Insurance Corporation (PDIC). The maximum deposit insurance for each depositor is PHP 500,000.

If you have questions, you can contact us using the app’s chat feature.