Thursday, May 12, 2022

How To Deposit A Check


Deposit A Check

Need to deposit your check but can't go to the bank? Here's how you can do it at the convenience of your home! 

1. Open the ING app and select the account (Save or Pay) you want to deposit to
  1. Tap "Deposit".
  2. Tap "Deposit a Check".
  3. Take note of the guidelines then tap "Start Deposit".  
Note: Check deposit is only available from 1:00 am to 3:30 pm on banking days.

2. Take a photo of your check

Before you start, make sure your check is ready.

Front of the check
    • The check must be issued in your name and must match your account name.
    • The check must be issued by a local bank or a foreign bank branch in Philippine Peso (PHP).
    • The amount on the check must be below PHP 500,000.00.
    • The date on the check must be less than 180 days ago.
Back of the check

Write the following legibly.
    • Your ING account number
    • Date of deposit
    • Your signature
    • Our bank name: “ING Bank N.V.”
Tips
    • Place your check against a dark background.
    • Make sure the photo of your check is clear, not too bright, and not covered by any glare or shadow.
    • Make sure all the details on your check are captured in the photo and are readable.
3. Select the correct issuing bank of the check

For manager’s check
    • If the account name is blank, you may put “none”.
    • If the bank name is written, you may copy it.
    • If the account number is blank, you may put “none”. If there are “0” (zeroes) written, write it as is “0”.
4. Enter the needed check deposit details

Take note
    • “BPI” is different from “BPI Family Savings” and “BPI Direct Savings Bank”.
    • “BDO“ is different from “BDO Private Bank“.
    • “HSBC“ is different from “HSBC Savings Bank Philippines“.
    • “PNB“ is different from “PNB Savings Bank“.
    • “RCBC“ is different from “RCBC Savings Bank“.
    • “UCPB“ is different from “UCPB Savings Bank“.
5. Check the app to know the status of your deposit
You can see the status on the dashboard. We’ll also send you an in-app message once it is updated.

Check deposit statuses
    • For Clearing
Your check was accepted by ING and is on its way to the Philippine Clearing House Corporation (PCHC).
    • Rejected
Checks are rejected if they are unreadable, stale, altered, missing important details, or if they contain conflicting information.
    • Returned
Checks are returned if they are drawn against insufficient funds (DAIF), drawn against uncollected deposits (DAUD), or if they have unauthorized signatories.
    • Cleared
Your funds are already available!

Watch this video to learn how to deposit a check to your ING account.


Deposit From Other Banks

Deposit from any banks or e-wallets that use InstaPay or PESONet

InstaPay
  • Real-time deposit
  • Available 24/7
  • Subject to transfer limits set by the sending bank

PESONet
  • Same-day deposit if done before the sending bank’s cutoff time
  • Available on banking days
  • Subject to cutoff times and transfer limits set by the sending bank

Banks may have varying cutoff times, transfer limits and other fund transfer requirements.

If your bank does not allow InstaPay or PESONet transfers to ING, you can contact your bank's support team directly. You can also call the BSP Financial Consumer Protection Department at (02) 8708-7087, or send an email to consumeraffairs@bsp.gov.ph for questions and feedback.
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